When this service is useful
For products with unclear navigation, complex onboarding, multiple user roles, or a growing collection of pages and features.
What we work through
- Map agreed user goals, entry points, decisions, and successful outcomes.
- Organize pages and features into a proposed hierarchy.
- Clarify navigation labels and relationships between product areas.
- Identify alternate paths, empty states, and recovery points that need design.
Agreed project outputs
The written proposal confirms which items are included and their level of detail.
- 01User flow diagrams for the agreed journeys
- 02Sitemap or product information architecture
- 03Navigation recommendations and open-decision notes
What we need from you
Feature requirements, audience context, existing navigation, content categories, and any permission or role constraints.
Scope and practical boundaries
The proposal identifies how many journeys and product areas are included. Content writing, data modeling, backend architecture, and implementation are separate unless explicitly added.
Review and next steps
The approved structure becomes the starting point for wireframes and interactive prototypes.
We agree the review checkpoints and included revision rounds before work starts. New screens, features, or a change in an approved direction are discussed as a scope change before additional fees are incurred.