Questions, answered.

We provide UX/UI design services for websites, mobile applications, online stores, and SaaS products. Work can include user research, information architecture, wireframes, interactive prototypes, high-fidelity interfaces, design systems, usability testing, and developer handoff.

Development, hosting, domain registration, platform configuration, and ongoing technical maintenance are included only when a written proposal expressly lists them. A design engagement normally delivers design files and documentation rather than a deployed website or application.

The listed USD amounts are starting prices for a defined scope. We confirm screens, user journeys, states, responsive coverage, research requirements, and revision rounds before issuing a project quote. A starting price is not an automatic charge or a promise that every project will fit that amount.

A short description of the product, the audience, the problem to solve, the service you are considering, any current design or website, your target timing, and an approximate budget are helpful. Please do not send passwords, payment card details, or sensitive participant information in an initial inquiry.

Yes. A focused UX audit can identify priorities before a larger design engagement. Its scope can be limited to particular pages or journeys. Any later design or implementation work is agreed separately.

Responsive coverage is specified in each proposal. Landing page and website design normally consider desktop and mobile priorities; the actual viewports, screens, and states delivered are listed in the agreed scope.

The proposal defines included revision rounds and the stage at which feedback is due. A revision refines the agreed direction. New features, additional screens, new audiences, or a change in approved direction may require a change order.

Timing depends on scope, complexity, research arrangements, and client review. We agree a schedule after discovery. Dates may need to move if access, content, feedback, or an approval is delayed.

A written proposal or service agreement confirms scope, fees, payment milestones, and any deposit. An approved invoice can be paid through its secure Shopify Checkout link using the methods actually available at checkout. We do not collect card details in the project inquiry form.

No. Justice Design Group provides design services and electronic deliverables. Project delivery is through the agreed design file, prototype, documentation, or secure file-sharing method. No physical shipping is required.

Ownership and permitted use are defined in a signed project agreement. The agreement should identify the final deliverables, payment conditions, any assignment of rights, and exclusions for pre-existing materials and third-party assets. Payment alone should not be treated as a substitute for a written rights agreement.

Yes. Portfolio use requires written client permission. We can agree confidentiality requirements before project material is shared, and will not treat a public launch as permission to publish confidential source files or research records.

A research plan identifies participant criteria, recruitment responsibilities, compensation if any, and how findings will be used. Participants receive the relevant information before taking part. Audio or video recording requires a separate, explicit permission.

We provide design work based on the agreed scope and available evidence. Commercial results depend on many factors outside design. Accessibility considerations can be included, but formal compliance certification, legal advice, and implementation testing are separate unless expressly contracted.

The brief builder validates the fields and prepares a summary in your browser. It does not send or store the entries. You can copy the completed brief and send it to the email shown in the project section. A project is not booked until scope and terms are agreed.

Ongoing support starts at $1,600 per month for up to 20 design hours. A written agreement sets the monthly priorities, availability, time tracking, overages, unused-hour treatment, and renewal or cancellation terms. Additional months are not charged automatically by this theme.