Effective date: May 20, 2025
Last updated: May 20, 2025
1. Service pricing
All published starting prices are in United States dollars. They indicate the starting level for a defined service scope and are not an unconditional fixed quote for every project. A quote takes into account screen count, page types, interaction states, responsive layouts, research requirements, review rounds, and documentation. The written proposal identifies the deliverables and the total fee or an agreed method for calculating it before work is authorized.
2. Proposal and invoice sequence
The normal process is an inquiry, a scope discussion, a written proposal or service agreement, and an invoice for the agreed amount or milestone. An invoice should identify the client, the relevant project, the work or stage being billed, the currency, any applicable tax, and payment instructions. Preparing a website brief does not create an invoice, book a project, or authorize a charge. Please resolve any mismatch between an invoice and your agreement before paying.
3. Deposits and milestone billing
A deposit or initial milestone payment may be required if the written agreement says so. The agreement should state its amount, purpose, due date, and how it is credited toward the project. Later milestones should be tied to identifiable stages or dates. We do not apply a universal non-refundable deposit rule through this website. Cancellation and unused balances are assessed under the agreed scope, work performed, approved commitments, and applicable law.
4. Secure checkout
For an approved Shopify invoice, payment is made through its secure checkout link. The methods actually available are those displayed by the checkout for the relevant invoice, region, currency, and customer. We do not promise the availability of a particular card network, wallet, financing product, or bank transfer method unless confirmed. The project brief tool is not a payment form and must not be used to send card numbers, security codes, passwords, or bank login details.
5. No physical shipping
Justice Design Group supplies professional design services and electronic deliverables. There are no physical shipment charges for these services. A service invoice should be configured without a physical shipping requirement. Billing or tax information may still be requested by the payment provider or where needed for an accurate business record. The absence of shipping does not by itself determine whether a tax applies to a particular service.
6. Additional work and external costs
Work outside the agreed scope is not automatically included in a starting price or an existing milestone. We will seek written approval for a change in scope, fee, or timing before performing billable additional work. Recruitment costs, participant incentives, paid fonts, stock assets, specialist tools, platform charges, travel, or other external expenses are included only if stated. Any approved non-cancellable third-party commitment should be identified separately so the client understands it.
7. Monthly support
Ongoing UX/UI Design Support starts at $1,600 per month for up to 20 design hours. The written agreement sets the month covered, priorities, scheduling, reporting, overage approval, and treatment of unused hours. The starting price does not promise unlimited requests or a fixed number of screens. Additional hours require agreement. Unless a separate recurring-payment arrangement is explicitly authorized, support is invoiced by the agreed period and is not automatically charged through this website.
8. Taxes, currency, and provider charges
Applicable taxes, if any, are identified on the quote or invoice as required. Clients remain responsible for taxes legally payable by them and for providing correct billing information. Payments in another currency may involve conversion or issuer charges outside our control. We do not add an undisclosed payment surcharge. Any business fee proposed as part of a payment arrangement must be disclosed in advance and permitted by the relevant rules and law.
9. Due dates, late payment, and scheduling
Payment due dates are stated on the invoice or in the project agreement. If a payment is overdue, we may contact the client and pause unscheduled or ongoing work after reasonable notice, subject to the agreement. A pause may affect the delivery calendar. Interest, collection costs, or late fees do not apply merely because this page mentions late payment; they must be expressly agreed and lawful. We do not mark an invoice paid until payment is confirmed.
10. Questions, errors, and refunds
If an invoice appears incorrect, contact us with its reference and a description of the issue. Do not send complete payment credentials. We will review the invoice against the agreed scope and correct a verified billing error. Refund eligibility and calculation follow the Cancellation & Refund Policy, any binding project terms, and applicable law. Provider processing and bank posting times can affect when an approved refund appears; we do not guarantee an immediate posting date.
Contact Justice Design Group
EMAIL: projects@justicedesignux.com
ADDRESS: 405 E. Euclid Ave, Compton, CA 90222, United States
PHONE: 1 (213) 437-0102